The VPN industry is a very competitive one. More and more services are emerging to provide everyone with topnotch internet security. Due to this, it can be quite tricky for the average consumer to pick out what’s best for them. Our team is here to help you out.
In this CyberGhost VPN review, we shall take an in-depth look at all its quirks and features. We’ll also test out its speed, gaming, and torrenting capabilities.
Once we are done, you’re guaranteed to know everything about it. It will then be easy to decide if it’s best for you.
What is CyberGhost? It is a highly-ranked VPN service provider that many consider as their favorite. Like most of its competitors, it specializes in providing the utmost levels of digital privacy and security. In recent years, its fame has surged, thanks to a broad marketing campaign.
Here are its pros and cons:
|User-friendly applications||Most security features are platform-specific|
|Many exclusive features||Doesn’t work in China|
|Unblocks most streaming platforms||Less affordable than competitors|
|Massive server network||–|
|Offers a 24-hour free trial||–|
Let’s begin our CyberGhost review with a comprehensive overview of all that it offers:
|Logging Policy||No Logging|
SHA-256 Hash Authentication
4096-bit RSA Key Exchange
|Protocols||OpenVPN UDP (Only on Android, Windows, Linux, and Smart TVs) |
OpenVPN TCP (Only on Android, Windows, Linux, and Smart TVs)
IPSec/IKEv2 (Only on iOS, macOS, and Windows.
WireGuard (Only on Linux)
|Ad and Malware Blockers||Yes (None on Mobile Apps)|
|Leak Tests||No Leaks Found|
|Speed Tests||Mixed results|
|Torrenting & P2P||Yes (Optimized P2P Servers on Desktop Apps)|
Xbox One (Via DNS or Router)
PS4 (Via DNS or Router)
Nintendo Switch (Via DNS or Router)
|Additional Features||Split-tunneling |
Data Compression (Android Only)
Secret Photo Vault (iOS Only)
Dedicated IP Address (Paid Add-On)
Password Manager (Paid Add-On)
Special Offer: 3 months free after buying a 3-year subscription
Privacy & Security
Privacy and security are two essential things that VPN services must provide. Failure to do so renders it completely useless. Because of that, this is the topic we will first tackle.
Where is CyberGhost Based & Who Owns It?
CyberGhost is based in Romania, where it’s officially registered as CyberGhost S.A. The VPN operates far from the jurisdiction of the Five Eyes Alliance. Hence, it’s not required to follow restrictive copyright and privacy laws. It is free to operate without having to worry about governmental interference.
Although CyberGhost has a clean record, its owner (Kape Technologies) doesn’t. Read up the company’s history, and you’ll quickly find out that it is known for infecting devices with malware and adware. Of course, they deny this. However, that doesn’t change the sketchy reputation that Kape Technologies has.
Many experts trust this VPN and say that it’s safe. After all, never has there been an incident where it messed up the devices of its users. However, I’d still be wary as it’s never wrong to be too careful.
Encryption & Protocols Used
CyberGhost employs AES 256-bit military-grade encryption. Partnering that is SHA-512 hash authentication along with a 4096-bit RSA handshake.
CyberGhost supports mainstream protocols like OpenVPN (UDP & TCP) and IPSec (L2TP & IKEv2). Sadly, the VPN only offers full OpenVPN support on Windows, Android, Linux, and smart TVs. Meanwhile, it exclusively supports IKEv2 on iOS, macOS, and Windows.
What’s great is that CyberGhost is slowly implementing WireGuard support on all the platforms that it’s compatible with. But, at the moment, the protocol is only available on Linux.
CyberGhost Leak Test
CyberGhost says with confidence that it’s 100% leak-proof. To see if it’s telling the truth, I did some tests using IPLeak.net. Before looking at the results, check out how my internet did without any VPN running:
Here’s how the VPN’s server in Singapore did:
And this is the result after I moved to CyberGhost’s US server:
The VPN did well during both of my tests. It hid my IP address without any difficulty. Hence, it has proven that it can be relied upon to keep me anonymous whenever I go online. I don’t have to worry about strangers finding out my location and doing me harm.
Does CyberGhost Keep Logs?
On its website, CyberGhost says that it’s 100% committed to the no-logs policy it has. The VPN swears that it doesn’t track, collect, and store your private information.
With that being said, you should know that CyberGhost hasn’t transitioned to using a RAM-disk server network yet. Due to that, it’s still possible for the service to store logs if it wanted to.
Does CyberGhost Have A Kill Switch?
A kill switch instantly shuts down your internet connection if your VPN becomes compromised in any way. The feature comes in handy when you’re trying to hide that you’re using a VPN from the authorities. It’s also a good thing to have if you’ve got a poor connection or live in an area where power outages are common.
CyberGhost has an automatic kill switch on all its apps. You don’t even have to alter the setting to enable it. It’s automatically turned on once you log in.
Does CyberGhost Have an Ad and Malware Blocker?
An ad and malware blocker exists on its app for Android. It keeps you safe from malware and phishing scams. Besides that, it blocks out annoying web advertisements that may ruin your browsing experience.
I’ve found that CyberGhost’s blocker eliminated the bandwidth that advertisements consume. In the process, it made web pages load faster. Because of that, I’d say that it’s something that anyone will find useful.
Is CyberGhost Safe?
Yes. CyberGhost is safe and will keep you safe.
Despite it being owned by Kape Technologies, the service has not been recorded to introduce malware on its users’ devices. Furthermore, it boasts a plethora of awesome security features that will certainly protect you. On top of that, these same features let you have a superior browsing experience.
One of the best things about CyberGhost is that it has unlimited bandwidth. That means that it doesn’t put a limit on how much data you consume. If anything, this gives the service better speed capabilities than most competitors.
Posts on Reddit regarding how CyberGhost’s speeds are mixed. Some people say that it's the quickest VPN they’ve used. Others claim that it’s extraordinarily sluggish and not worth using.
To know how fast this VPN is, I conducted a few speed tests while using it. Let’s first look at my base connection speeds before we examine the results:
This is how CyberGhost’s Singapore changed it:
Finally, here’s how the service’s US server did:
I was somewhat surprised by how CyberGhost’s different servers did. The one in Singapore, which is closer, made my uploading really bad. Meanwhile, the United States server nearly brought my connection back to base speeds. In my experience as a VPN analyst, this has never happened.
How Fast is CyberGhost?
CyberGhost isn’t the fastest VPN out there. Still, it’s quite decent for any person that does not need the best internet speeds. You’ll get to download, watch YouTube videos, and play online games while using it without any hitches.
Nevertheless, I wouldn’t recommend it to those looking for the quickest service to help them get special tasks done.
Torrenting & P2P
CyberGhost doesn’t have a fully enabled P2P network. It has come up with a crafty solution to make up for this. The VPN allows you to choose from a list of optimized torrenting servers on each of its desktop apps. No other service does this, which makes CyberGhost stand out.
It won’t matter if you use Vuze, uTorrent, or BitTorrent as CyberGhost is compatible with all major torrent clients.
To determine whether the service could protect me whenever I partake in a torrenting session, I conducted several tests. My software of choice for the job was IPLeak.net.
Here are my results without any VPN in operation:
Now, here’s how CyberGhost did after I connected to its specialized server in Hong Kong:
And this is the outcome following my move to the VPN’s US torrenting server:
The results from both servers were satisfactory. CyberGhost proved that it can mask my IP address when I download torrents. As such, I can safely say that it is a VPN that shall not fail to protect your identity when you’re torrenting.
Is CyberGhost Good for Torrenting?
While it doesn’t have a fully enabled P2P network, the VPN has more than enough servers for the job. I like the fact that it even lets you choose what to connect to. Other services simply recognize torrenting activity and automatically pair you with an optimized server.
Streaming is something that I and many other people do every day. Hence, I must have a VPN that’ll give me access to most streaming sites’ foreign libraries.
CyberGhost adopts the same strategy for streaming as it does for torrenting. The service maintains a list of specialized streaming servers on its apps. It even says what each of those servers can unlock. In the VPN industry, this move is unprecedented since service providers are always trying to stay ahead of streaming platform geoblocks.
Does CyberGhost Work with Netflix?
I connected to two streaming-optimized servers and watched a Netflix title on each one to see if CyberGhost VPN works with Netflix. Here are the results from my attempt to view Spotlight on Netflix USA:
And here’s how CyberGhost’s UK streaming server did when I tried to watch Deadpool:
CyberGhost performed consistently during my tests. It didn’t stream the movies in full resolution, and it brought about some issues with buffering. Fortunately, things got better once my connection stabilized. Still, I must note that quality remained subpar.
Does CyberGhost Work with Amazon Prime?
Amazon Prime is my backup whenever I grow tired of Netflix. Due to that, I used it to further test out the VPN’s abilities with streaming. Below is a screenshot of my results after I tried to stream The Avengers on the service’s special US server:
CyberGhost did better on this platform. It was able to stream the movie in top resolution without any problems with loading. To be honest, I was really surprised since I didn’t expect the VPN to perform as well as it did.
Does CyberGhost Work on Firestick?
Amazon’s Firestick is one of the best and most popular streaming devices on the market. As such, I had to see if CyberGhost could work with it. To get the job done, I connected to a US server and watched a YouTube video that’s currently blocked in my country.
As predicted the VPN was able to get through geoblocks and grant me access to the video. It didn’t cause any issues with quality or loading. Because of that, I have to say that CyberGhost does work with Firestick. It’s actually a great platform to have if you frequently use the device.
Is CyberGhost Good for Streaming?
Yes. CyberGhost is good for streaming. While it isn’t the fastest VPN, it has the right servers to bypass the geoblocks of most streaming devices and services. Moreover, the service also doesn’t hamper content quality as bad as other competitors on the market.
You’d want to use a VPN when gaming for a few reasons. First, it’ll keep you protected when you play. In addition to that, the right service will give you access to distant game servers, enabling you to play with more people. Lastly, a VPN will help you remain anonymous.
CyberGhost can be used on PCs, phones, and even consoles. Simply connect your PS4, Xbox One, or Nintendo Switch to a router where the VPN is installed. Moreover, DNS is also an option for console users.
My personal experience with gaming while using CyberGhost has been good. I fought a couple of matches on Call of Duty Mobile. Each of which didn’t suffer from lagging or game-breaking frame drops.
I conclude that CyberGhost VPN is adequate for gaming. Even if it isn’t the fastest service out there, it’s still capable of giving you a great experience.
You must choose a VPN that is functional on all your current and future gadgets. Otherwise, your subscription would be completely useless.
Fortunately, CyberGhost VPN’s developers have made sure to make it available on as many devices as possible. It has applications for all commonly used operating systems. Aside from that, it also has several browser extensions.
You can install CyberGhost on compatible routers that support OpenVPN. A downside is that the process is rather tedious and not for everyone.
Luckily, the service’s developers understand this and have created a special partnership with FlashRouters. Through the retailer, you can buy a selection of pre-configured routers for an easy out-of-the-box experience.
Wide compatibility is worthless if your VPN doesn’t allow you to connect many devices simultaneously.
Luckily, CyberGhost understands this and has let users pair a maximum of seven devices at the same time. This number is impressive, especially when compared to other services like NordVPN and ExpressVPN.
VPNs with more servers are superior at keeping their users anonymous. Furthermore, they’re able to provide greater options for gaming, streaming, and torrenting. Hence, a service with a larger network is a better one.
CyberGhost has the largest network of any VPN. It has more than 7000 servers across 90 countries around the globe. You can even find servers in places where you normally would not – like China.
Does CyberGhost Work in China?
No. Reports state that it is incapable of bypassing the Great Firewall of China. Even with the massive network it has, the VPN hasn’t found success. Due to that, it isn't an ideal service to have if you’re planning a trip to China.
Interface & Usability
The Windows app of CyberGhost VPN is quick and easy to install. It initially looks minimalistic when first opened as the only thing displayed is a quick-connect button. It will make the service pair you to the best server according to your location.
Clicking on the side tray causes the app to expand. From there, you’ll get to choose from a list of NoSpy, torrenting, streaming, and favorite servers. In the same place, you can also access the VPN’s exclusive features, tweak the settings, and check out your account information.
I like CyberGhost’s app mainly due to its user-friendliness and color scheme. But, I also like it because it gives me the option to choose what server I need for whatever job I am doing. No other VPN service allows for such a thing, which makes CyberGhost really shine.
Does CyberGhost Have Split Tunneling?
Yes. CyberGhost has split tunneling that can be enabled in the settings menu.
For those who don’t know, split tunneling is a feature that allows you to give specific websites and apps permission to access your real info while your VPN is on. Most services have it since it’s something that significantly makes them more convenient to their users.
CyberGhost has a wide array of additional features. Unfortunately, some of them aren’t free. To utilize them, you’ll need to make a payment over your existing subscription.
On Android, the VPN has data compression, making its app on the platform lighter and running smoother. There’s also a secret photo vault that’s exclusive for iOS. With it, you’ll be able to hide all your private pictures.
The two paid add-on features of CyberGhost are Dedicated IP and Password Manager. As its name implies, Password Manager is a tool that keeps all your passwords so you won’t have to remember them. Meanwhile, Dedicated IP lets you create your personal IP address for increased security.
My experience with CyberGhost’s customer support has been positive. I contacted the service via chat to inquire if it supported WireGuard on all platforms. To my surprise, a representative immediately attended to me. He gave me a concise answer in a timely and cordial manner.
To fully understand what CyberGhost offers in regard to customer support, refer to the table below:
|Online Knowledge Base||Yes|
|Average Response Time||14 Hours|
As seen above, CyberGhost has created many avenues for you to contact it. The service also has a huge online knowledgebase. However, it lacks phone support and video tutorials, which is rather unfortunate. I would’ve liked to have the option for both.
Great pricing isn’t something that CyberGhost is known for. It is more expensive than most of its competitors. To know just how much the VPN charges for all its plans, look at the table below:
|1 Year: $3.99/Month|
|2 Years: $3.49/Month|
|Highest Price Per Month||$12.99|
|Lowest Price Per Month||$2.25 (3 Years)|
|One Year Price||$47.88|
|Special Offer||3 months free after buying a 3-year subscription for $87.75|
I suggest that you avail of the 3-year plan. Why? Because it’ll just cost you $87.75, which is a small amount of money considering the length of time involved (39 months).
You’ll be happy to know that CyberGhost has many payment options. It even allows you to use cryptocurrency to remain under the radar. As such, there shouldn’t be a reason for you not to buy a subscription from the VPN.
Here are all the methods you can use to pay:
- Credit Card (Visa, MasterCard, AMEX)
Sadly, there isn’t any way that you can make a payment using cash, debit cards, or gift cards. In the future, this might hopefully change. After all, CyberGhost is constantly evolving to get better.
Refund Policy & Money-Back Guarantee
CyberGhost has a straightforward refund policy.
You have 7 days to ask for your money back if you bought a 1-month subscription. That period is extended to 45 days if you availed of the service’s 6 or 18-month plans. I think this is wonderful as nearly all other VPN providers only allow you to get a refund within 30 days.
Deals, Coupon Code & Free Trial
Trying CyberGhost VPN without risks is easy. Just avail the 1-day free trial on its website or buy a subscription and ask for your money back within 14 or 45 days. Do not worry, as Reddit posts are nearly unanimous in saying that CyberGhost processes your refund quickly.
We know that it’s hard to get an awesome bargain nowadays. Sadly, our team could not find any coupon codes for CyberGhost that we can give you. The only thing available can be found on the VPN’s website. Using it, you’ll get 79% off your annual plan, which is actually a great deal.
Is CyberGhost worth it?
Yes. CyberGhost is definitely worth your time and money. It has excellent security features along with loads of useful extra features. Besides that, the service also has decent speed, torrenting, and streaming capabilities. Finally, it has a massive network that is the largest of any VPN.
Is CyberGhost the best VPN? No. The reason why is because it fails to provide access to China and has controversial owners. On top of that, it has competitors that have better security and are way faster.