CyberGhost vs Surfshark: Which is Better?

Surfshark is one of the highest-ranking VPNs on the market. A close rival is CyberGhost, which is often pitted against it.

At first glance, the two look very similar as they share many quirks and features. However, the consensus is that Surfshark is superior.  To understand why, it’s a must to analyze everything that both services have to offer. Only when that’s done shall you know which one to get.

Overall Winner: Surfshark

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Comparison

We’ll begin with an overview of the specifications that CyberGhost VPN and Surfshark VPN have. Below is a comparative table that you may refer to:

  logo cyberghost
CyberGhost
logo surfshark
Surfshark
Logging Policy No Logging No Logging
Jurisdiction Romania The British Virgin Islands
Encryption AES-256
SHA-256 Hash Authentication
4096-bit RSA Key Exchange
AES-256
SHA-256 Hash Authentication
4096-bit RSA Key Exchange
ChaCha
Protocols OpenVPN UDP (Only on Android, Windows, Linux, and Smart TVs)
OpenVPN TCP (Only on Android, Windows, Linux, and Smart TVs)
IPSec/IKEv2 (Only on iOS, macOS, and Windows)
IPSec/L2TP
WireGuard (Only on Linux)
OpenVPN UDP
OpenVPN TCP
IPSec/IKEv2
IPSec/L2TP
Shadowsocks
Ad and Malware Blockers Yes (None on Mobile Apps) Yes
Kill Switch Yes Yes
Leak Tests No Leaks Found No Leaks Found
Speed Tests Fast Fast
Torrenting & P2P Yes (Optimized P2P Servers on Desktop Apps) Yes (Optimized P2P Servers)
Streaming Netflix
Amazon Prime
BBC iPlayer
Firestick
Roku
Kodi
Apple TV
Android TV
Netflix
Amazon Prime
Hulu
BBC iPlayer
Firestick
Roku (Via Router)
Kodi
Apple TV (Via SmartDNS)
Android TV
Gaming Windows
Android
iOS
Xbox One (Via DNS or Router)
PS4 (Via DNS or Router)
Nintendo Switch (Via DNS or Router)
Windows
Android
iOS
Xbox One (Via DNS or Router)
PS4 (Via DNS or Router)
Nintendo Switch (Via DNS or Router)
Compatibility Windows
macOS
Android
iOS
Linux
Chrome
Firefox
Tor
Selected Routers
Windows
macOS
Android
iOS
Linux
Chromebook
Chrome
Firefox
Tor
Selected Routers
Simultaneous Connections 7 Unlimited
Servers 7000+ 1700+
China No Yes
Split Tunneling Yes Yes (As Whitelister)
Additional Features NoSpy Servers
Data Compression (Android Only)
Secret Photo Vault (iOS Only)
Dedicated IP Address (Paid Add-On)
Password Manager (Paid Add-On)
MultiHop
HackLock (Add-On Feature)
BlindSearch (Add-On Feature)
Prices

$12.99/Month
$3.99/Month (1-Year)
$3.49/Month (2-Years)
$2.25/Month (3-Years)

Special Offer: 3 months free after buying a 3-year subscription

$12.95/Month
$6.49/month (6 Months)
$2.49/Month (2 Years)

Special Offer: 81% off for a 2-year subscription; 50% off for a 6-month subscription

Our Rating 4.2 4.9
Website www.cyberghostvpn.com www.surfshark.com

A lot of things set CyberGhost and Surfshark apart from each other. We have to dig deeper to get a better understanding of each feature they have. For a better reading experience, I’ll divide things by the category with a winner for each one.

Let’s start by talking about privacy and security!

Overall Winner: Surfshark

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Privacy & Security

Surfshark operates from the British Virgin Islands. Meanwhile, the headquarters of CyberGhost is in Romania.

Although the two places couldn’t be more different, they’ve got one thing in common – neither falls under Five Eyes Alliance jurisdiction. Due to that, both VPNs aren’t required to follow restrictive copyright and privacy laws that’ll hinder them.

Encryption Comparison

The two services utilize AES 256-bit military-grade encryption. On top of that, they also use SHA-256 hash authentication along with a 4096-bit RSA handshake.

Making Surfshark stand out is its employment of ChaCha Encryption on Android. It serves as a handy backup if ever AES 256-bit fails.

VPN Protocols

CyberGhost and Surfshark support mainstream protocols like OpenVPN (UDP & TCP) and IPSec (L2TP & IKEv2).

Unfortunately, not all of them are available on CyberGhost’s apps. It only supports OpenVPN (UDP & TCP) on Windows, Smart TVs, Linux, and Android. Besides that, the VPN service exclusively supports IKEv2 on iOS, macOS, and Windows.

You should note that Surfshark supports Shadowsocks. In comparison, CyberGhost VPN offers support for WireGuard on Linux.

Leak Protection

Both VPNs provide complete leak protection. Just to make sure they are capable, I conducted a few tests using IPLeak.net. Before seeing the results, here are my results without any VPN in use:

ip leak test no vpn
IP Leak Test – No VPN

Now, this is the outcome after my connecting to CyberGhost’s server in Singapore:

ip leak test cyberghost singapore
IP Leak Test – CyberGhost Singapore

And here’s my results after switching to Surfshark’s Hong Kong server:

ip leak test surfshark hong kong
IP Leak Test – Surfshark Hong Kong

I’m pleased with how the two did. Neither failed at masking my real IP address. As such, they’ve shown that I can depend on them to keep me anonymous whenever I surf the internet.

Server Security

Surfshark and CyberGhost don’t run their servers in RAM-disk mode. Due to that, they can store logs.

Fortunately, Surfshark has announced that it’s upgrading to a RAM-disk network soon. The same can’t be said for CyberGhost, which hasn’t disclosed any plans to transition to RAM-disk servers.

In Conclusion

Each service is loaded with excellent privacy and security features. With that said, my winner in this round of our Surfshark vs CyberGhost match is Surfshark. I chose it because it supports mainstream protocols on more platforms. On top of that, the VPN has Shadowsocks and ChaCha support.

Winner: Surfshark

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Speed Test

Reddit posts are nearly unanimous in saying that CyberGhost and Surfshark are some of the fastest VPNs available. I had to experience their speed capabilities for myself, so I did some tests. For reference, here’s the result of my base connection:

speed test no vpn
Speed Test – No VPN

This is how CyberGhost’s server in Japan changed it:

speed test cyberghost japan
Speed Test – CyberGhost Japan

And here’s how Surfshark’s corresponding server did:

speed test surfshark japan
Speed Test – Surfshark Japan

As seen above, both services performed excellently. Needless to say, the victor for this round of our CyberGhost vs Surfshark battle is Surfshark. It left my download and upload speeds almost unchanged. Additionally, the VPN service also took a lesser hit on my ping.

Winner: Surfshark

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Torrenting & P2P

None of the two have a fully enabled P2P network. To compensate, each service has a different approach. CyberGhost VPN has a list of suitable servers for torrenting on its desktop apps, while Surfshark detects torrenting activity and automatically pairs you with an optimized server.

To know if both services can protect me whenever I torrent, I ran some tests. Below is the result without any VPN running:

torrenting no vpn
Torrenting Leak Test – No VPN

Here are the results after I connected to CyberGhost’s Hong Kong server:

torrenting cyberghost hong kong
Torrenting Leak Test – CyberGhost Hong Kong

Lastly, here’s the result following my move to Surfshark’s Hong Kong server:

torrenting surfshark hong kong
Torrenting Leak Test – Surfshark Hong Kong

As expected, the two were able to mask my IP address during my tests. For that reason, it was hard to pick a winner for this category. I eventually settled on Surfshark because it’s the faster VPN between the two.

Winner: Surfshark

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Streaming

CyberGhost and Surfshark can bypass the geoblocks of many streaming websites. In fact, both have been dubbed as media-oriented VPNs by many. With each, you’ll access the foreign libraries of platforms like Netflix, Hulu, Amazon Prime, and BBC iPlayer.

Netflix

Since Netflix is the most widely used streaming service, I decided to use it to see what each VPN could do. The title I settled down on was Spotlight. Below is a screenshot of my results using CyberGhost’s dedicated US server for streaming.

netflix us cyberghost
Netflix US – CyberGhost

Now, this is how Surfshark’s New York server did:

netflix us surfshark
Netflix US – Surfshark

The two succeeded in giving me access to Netflix US. Sadly, only Surfshark was able to stream the movie in full resolution without buffering. CyberGhost slowed my internet to the extent that I almost couldn’t watch.

Winner: Surfshark

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Gaming

I played two matches on Call of Duty Mobile to see if Surfshark and CyberGhost were good for gaming purposes. The results were fascinating.

Surfshark and its server in Tokyo didn’t cause the game to run in a bad way. Lagging and frame drops were nonexistent, even during the most hectic parts of the match. If anything, the VPN made me forget that I was using one.

The performance of CyberGhost VPN was equally as decent. Its server in Singapore didn’t bring about any delays in the game’s performance. There were zero lags, which was nice as the match I was in was a difficult one. Any issues arisen would’ve caused me to lose.

My verdict is that both services are wonderful for gamers. Either will meet the needs of anyone that wishes to stay protected when they play.

Winner: Tie

Compatibility

You must have a VPN that’s compatible with all your gadgets. It should also have an extension for your internet browser of choice. To see which service is better in this category, look at the table below:

CyberGhost Surfshark
Windows
macOS
Android
iOS
Linux
Chrome
Firefox
Tor
Selected Routers
Windows
macOS
Android
iOS
Linux
Chromebook
Chrome
Firefox
Tor
Selected routers

The winner here is Surfshark VPN. It has an app for Chromebook OS, while CyberGhost doesn’t.

Still, it’s important to know that CyberGhost users can use the service on their Chromebook devices. All that’s needed to do so is install the VPN’s Chrome browser extension or connect to a router where it’s set up.

Winner: Surfshark

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Simultaneous Connections

A VPN that allows for multiple device connections provides more value for money. Besides that, it’s ideal for people who have large households or their own businesses.

CyberGhost lets you pair 7 devices concurrently with one account. It stands out in the industry because of this. Only a few other services can compete. A noteworthy example is Surfshark that permits an unlimited number of connections.

Winner: Surfshark

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Servers

Surfshark is a large VPN with a network of more than 1700 servers across the globe. Beating it is CyberGhost that has the most servers of any service. With a single click, you’ll get to access any one of the VPN’s 7000+ servers. In this regard, it’s truly impressive and adept at keeping you anonymous.

Winner: CyberGhost

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China

China’s Great Firewall is the hardest censorship system to bypass. Only the best VPN services can do it with success and consistency.

Reports have confirmed that Surfshark VPN is a reliable service for use in China. Meanwhile, many say that CyberGhost cannot work around the Great Firewall despite the massive network that it boasts.

Winner: Surfshark

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Interface & Usability

The apps of CyberGhost and Surfshark are very dissimilar, each service takes on a remarkably different approach to things. However, my experience with both has been positive, since the two boast simple interfaces that are easy to navigate.

Surfshark’s app for Windows is “small”. When opened, you’ll first notice a quick-connect button and a list of previous servers used. On the side, you can view a full list of servers and unique features. The VPN’s settings are accessible via the gear icon on the bottom left.

interface surfshark
Surfshark Interface

At first, CyberGhost’s app looks minimalistic. The only thing you’ll see is a quick-connect button that automatically pairs you to the best server based on your location.

After clicking the expandable tray, the entire app shall reveal itself. On the side are a complete list of servers and also ones that specialize in torrenting and streaming. There, you can also access your account information, settings, and special features of the VPN.

interface cyberghost
CyberGhost Interface

I prefer Surfshark’s app because it doesn’t clutter my mind. The simplicity that it has gives it an advantage. Nevertheless, I must admit that CyberGhost’s app was a joy to use. Getting to pick what server to utilize for the tasks I needed to do was nice.

Winner: Surfshark

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Additional Features

Both VPNs have an array of free and paid add-on features. That said, let’s first talk about what Surfshark VPN has to offer:

First is MultiHop, which allows you to route web traffic through two servers to double down on security. There’s also a feature called Whitelister. It’s the VPN’s proprietary version of split tunneling. Using it, you’ll be able to let certain websites and services gain access to your legitimate information.

Surfshark’s two paid add-on features are HackLock and BlindSearch. The former is an alert system that notifies you when your information has been involved in a security breach. Meanwhile, the latter is the service’s own search engine.

Not to be beaten, CyberGhost has data compression on its Android app that makes it run faster and more smoothly. On top of that, it’s got a secret photo vault on iOS where images can be hidden.

The first additional feature of the service is called Dedicated IP. With it, you can create your own IP address for increased privacy. Beo a password manager that eliminates the need to remember all the passwords of your online accounts’ passwords.

Selecting a winner for this category was hard, as both VPNs have so much to offer. I eventually settled on CyberGhost because its unique features can be appreciated by all kinds of users.

Winner: CyberGhost

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Customer Support

CyberGhost and Surfshark take customer service very seriously. To understand what each VPN offers in this regard, let’s refer to the table below:

  CyberGhost SurfShark
Live Chat Yes Yes
Email Support Yes Yes
Phone Support No Yes
Ticket Support Yes Yes
Video Tutorials No No
Online Knowledge Base Yes Yes
Average Response Time 14 Hours 4 Hours

As you can see, the two can be contacted in many ways. They’ve also got a large online knowledge base that you can tap into. Unfortunately, neither service offers telephone support or has video guides available.

The winner of this CyberGhost vs Surfshark match is Surfshark, as it has a faster average response time. Send them an email, and you’ll get an answer within the day. In comparison, CyberGhost will take hours before you’re provided with a solution to your issue.

Winner: Surfshark

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Prices

Check the table below to see what plans each VPN has and how much they cost:

  CyberGhost Surfshark
Subscription Lengths $12.99/Month $12.95/Month
  $3.99/month (1 Year) $6.49/month (6 Months)
  $3.49/Month (2 Years) $2.49/Month (2-Year)
Highest Price Per Month $12.99 $12.95
Lowest Price Per Month $2.25 (3 Years) $2.49
One Year Price $47.88 $77.88 (12 Months)
Money-Back Guarantee 14 Days (1-Month Plan)
45 Days (1, 2, and 3-Year Plans)
30 Days
Special Offer 3 months free after buying a 3-year subscription for $87.75 81% discount for a 2-year plan
50% discount for a 6-month plan

It must be noted that CyberGhost has plans with greater flexibility and a longer refund period (45-day money-back guarantee). It even has a one-day free trial period. Still, my winner for this Surfshark vs CyberGhost battle is Surfshark VPN. After all, it allows for unlimited simultaneous connections that make it too good to pass up.

Winner: Surfshark

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Verdict

Is CyberGhost better than Surfshark?

No. CyberGhost isn’t superior because it fails to check all the right boxes. The VPN’s security isn’t as good, and it can’t bypass the Great Firewall of China.

On top of that, it’s slower, making it worse for torrenting and streaming. Moreover, its apps have complicated interfaces. Finally, the service is compatible with fewer devices and doesn’t allow for unlimited simultaneous connections.

Overall Winner: Surfshark

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About the author 

Kris Soliongco

Kris has two passions in life: writing and tech. He’s been building computers since he was eight years old and is very knowledgeable about online security. The first time he was exposed to VPNs was in 2016. Since then, he’s used a plethora of services and has gained much experience.